Privacy policy
Who we are
This website, smurik.com, is run by Smurik, a team of ERPNext consultants based in Mumbai, India. You can reach us through the contact page or on WhatsApp at +91 90760 97934.
Information you give us
When you use the contact form or the ERP assessment form, we receive what you enter: your name, email address, and, if you choose to give them, your phone or WhatsApp number, company and country, together with what you tell us about your business and your request.
If you message us on WhatsApp, the conversation is handled by WhatsApp under its own terms and privacy policy.
Information collected automatically
- Analytics. On smurik.com we use Google Analytics to understand how the website is used: which pages are visited, how people arrive, and the type of device and browser. Google Analytics uses cookies for this.
- Visit records. Our website platform records page visits (the page, the referring page, the browser and an anonymous visitor identifier) so we can see which pages are useful.
- Technical data. Like any website, our servers receive your IP address and browser details when you visit, and keep them in logs used to run and secure the website.
- Fonts. The website loads its fonts from Google Fonts, so your browser connects to Google’s servers when a page loads.
How we use your information
- To reply to your enquiry and to prepare an assessment you have asked for.
- To contact you about your request by email, phone or WhatsApp.
- To provide our services if you decide to work with us.
- To understand and improve the website, and to keep it secure.
When you send a form, our system may send you an automatic email confirming that we received it.
Cookies
The website uses cookies that it needs to work (for example, to keep a session), and analytics cookies from Google Analytics. You can block or delete cookies in your browser settings; the website will still work without analytics cookies.
Sharing
We do not sell your information. We share it only with the service providers that host and run our website and business systems, with Google for analytics, and where the law requires it.
Security
We take reasonable steps to protect the information you send us. No website or system is completely secure, so please don’t send passwords or other sensitive data through our forms.
How long we keep it
We keep enquiry details for as long as we need them to respond, to work with you, and to keep proper business records, unless you ask us to delete them and we are not required to keep them.
Your requests
You can ask us what information we hold about you, and ask us to correct or delete it, through the contact page.
Changes to this policy
If we change how we handle information, we will update this page and the date at the top.